Flow Cadillac of Winston-Salem, NC  
1300 South Stratford Road  
Winston-Salem, NC 27103  
336.760.7000 or 888.550.3569  
 

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GM Certified Means No Worries.

Your Certified Pre-Owned vehicle comes to you with the full assurance that the vehicle meets our stringent standards for mechanical condition and appearance. And you can enjoy your Cadillac with complete peace of mind, because it also comes standard with all applicable Cadillac Ownership Privileges.

With a Cadillac Certified Pre-Owned vehicle you'll also enjoy:
• 6 years / 100,000-Mile Certified Pre-owned Limited Warranty
• $0 Deductible Fully Transferable (No Charge)
• 117 Point Inspection and Reconditioning process
• 24 hour roadside assistance
• Courtesy Transportation
• Vehicle History Report
• Digitally equipped vehicles are eligible for 3 trial months5 of OnStar6 Directions and Connections®
• XM-equipped vehicles receive 3 trial months of the XM Everything Package

Warranty and Coverage.
While extremely comprehensive, the Cadillac Certified Pre-owned Limited Warranty is not an extension of the 4yr / 50,000 mile new vehicle "Bumper to Bumper" warranty. Cadillac Certified Pre-owned Limited Warranty coverage is effective upon the expiration of the new vehicle "Bumper to Bumper" warranty.

Cadillac Certified Pre-owned Limited Warranty.
The Cadillac Certified Pre-owned Limited Warranty provides extensive coverage for defects in materials or workmanship of covered components for up to 6 years from the original vehicle in-service date or 100,000 miles whichever occurs first. The coverage includes parts and labor but excludes maintenance and wear and tear items as well as items listed in the "What is not covered" section of the warranty manual. There is no deductible for covered repairs.

What is covered?

Covered component categories include:

Engine Mechanical • Cooling • Electrical
All internal and lubricated parts, engine oil cooling lines and radiators. Also included are all actuators and electrical components internal to the engine (i.e.: Active Fuel Management Valve Lifter Oil Manifold, etc.); cylinder head, block, timing gears, timing cover, oil pump/oil pump housing, OHC carriers, valve covers, oil pan, seals, gaskets, manifolds, flywheel, water pump, harmonic balancer and engine mount, starter motor, turbocharger and supercharger and electronic control units.

Transmission/Transaxle/Transfer Case:
All internally lubricated parts, case, torque converter, transfer case, mounts, seals and gaskets input and output shafts; forward and intermediate clutch; direct clutch; bands; governor; thrust bearings and washers as well as any electrical components internal to the transmission/ transaxle/transfer case. Also covered are any actuators directly connected to the transmission (slave cylinder, etc.) and the transfer case as well as encoder motor.

Drive Systems:
All internally lubricated parts, oil cooling lines and radiators, final drive housings, axle shafts and bearings, constant velocity joints, front and rear hub bearings, propeller shafts and universal joints wheel bearings, front and rear hub bearings, locking hubs. All mounts, supports, seals, gaskets as well as any electrical components internal to the drive axle. Also covered are any actuators directly connected to the drive axle (i.e.: front differential actuator, etc.).

Steering:

Gear housing and all internal parts; rack and pinion; power steering pump; steering shaft and couplings; seals and gaskets.

Brake Systems:
Master cylinder; assist boosters; wheel cylinders; combination valve; hydraulic lines and fittings; calipers; seals and gaskets; pressure modulator valve including pump motor and accumulator; ABS electronic brake control module.

Electrical / Electrical Components:
All switches, motors, relays, pumps, modules, sensors, actuators, and blowers. Starter motor and solenoid; alternator/generator; voltage regulator; wiring harnesses; manually operated switches, wiper motors; ignition switch (lock cylinder); distributor and module; electronic level control compressor; sensor and control; electronic spark control detonation sensor and control; electronic instrument cluster and diagnostic displays.

Safety / Restraint Systems:
Air Bag systems (module assemblies, sensors, wiring — all); Safety belts /shoulder straps (Buckles, Belts, retractors, stop); Theft deterrent (Sensors, modules, connectors and wiring); Object detection (sensors, modules, connectors and wiring); Remote Functions / Entry Control systems (connectors, wiring, receivers, transmitters).

HVAC Systems:
HVAC Automatic (Heater and AC control, Actuators, motors, relays, sensors, valves and wiring / connectors); all except those components listed in what is not covered.

Fuel Systems:
Fuel pump, EFI sensors, control units; injectors/throttle body assembly, pumps, lines, nozzles and vacuum pump.

Suspension:
Upper mount and bearing; upper and lower control arms; control arm shafts and bushings; upper and lower ball joints; steering knuckles; seals; stabilizer bushings and wheel bearings.

Audio / Sound:
Sound system components including Radios, DVD players, speakers and subwoofers (excludes covers) and navigations systems (excludes DVD upgrades)

Emissions:
Some of these components may also be covered by the Emission Warranty. Please refer to the New Vehicle Owner Assistance and Warranty Manual for additional information. See the "Emission Warranty Parts List" under Emission Control Systems Warranty for details.

GM will provide for repairs to the vehicle during the warranty period in accordance with the following terms, conditions, and limitations.

Warranty Applies:
This warranty is for vehicles registered in the United States and normally operated in the United States or Canada, and is provided to the original and any subsequent owners of the vehicle during the warranty period.

Repairs Covered:

The warranty covers repairs to vehicle defect related to materials or workmanship occurring during the warranty period. Needed repairs will be performed correct any using new or remanufactured parts.

No Charge:
Warranty repairs, including towing, parts, and labor, will be made at no charge.

Obtaining Repairs:
To obtain warranty repairs, take the vehicle to your (Cadillac, HUMMER or Saab) dealer facility within the warranty period and request the needed repairs. A reasonable time must be allowed for the dealer to perform necessary repairs.

Towing:
Towing is covered to the nearest, (Cadillac, HUMMER or Saab) dealer if your vehicle cannot be driven because of a warranted defect.

What Is Not Covered?

Repairs already covered by the Limited New vehicle, Bumper to Bumper, Powertrain or Sheet Metal warranties or the Federal Emissions Warranty. The Certified Pre-owned Limited Warranty is secondary to the warranties described previously.

Vehicle Components not covered include:

Body and Interior:
This warranty does not cover adjusters, ashtrays, assist steps, body and other parts, body panels, body rails, body seals and gaskets, bolts, bright metal, bumpers, bulbs (except instrumentation), carpeting, chassis frame, clips, convenience nets, convertible / vinyl tops (except electronics), covers, cross members, cup-holders, cushions, dash cover and pad, door trim, fabric, floor and trunk mats, glass, grilles, handles, headlamps, headliner, hinges, interior and exterior trim, knobs, latches, lenses, levers, locks (except electronics), light bulbs, mirrors, moldings, nuts, paint, retainers and fasteners, rust and corrosion damage (except as covered by the new vehicle 6yr unlimited mile rust - through warranty), sealed beams, sheet metal, springs, stops, sunroof (except electronics), sunshades, trays, upholstery, vents, weather strips, windshield washer components (except electronic/motors, pumps, switches).

In addition the following are not covered: correction of air or water leaks, wind or body noises, odors, squeaks and rattles.

• Batteries:
This warranty does not cover batteries.

• Tires and Wheels:
This warranty does not cover tires and wheels.

• Maintenance and Wear Items:
All vehicles require periodic maintenance. Maintenance services, such as those detailed in the owner manual are at the owner's expense. Vehicle lubrication, cleaning, or polishing are not covered. Failure of or damage to components requiring replacement or repair due to vehicle use, wear, exposure, or lack of maintenance is not covered.

Examples include but are not limited to: air conditioning recharging, batteries, brake pads and linings, brake shoes and rotors, drive belts, engine coolant, engine tune up, filters, fluids, keyless entry batteries, lubricants, manual clutch disc / linings, spark plugs, suspension alignment, tires, tire rotation, wheel balancing and wiper blades or any service or part required to be performed or replaced as recommended by the GM Maintenance Schedule.

Damage Due to Accident, Misuse, or Alteration:
•Damage caused as the result of any of the following is not covered and will result in the voiding of this warranty:
Collision, fire, theft, freezing, vandalism, riot, explosion, or objects striking the vehicle Misuse of the vehicle such as driving over curbs, overloading, racing, or other competition. Proper vehicle use is discussed in the owner manual. Alteration or modification to the vehicle including the body, chassis, or components after final assembly by GM. Coverage does not apply if the odometer has been disconnected, its reading has been altered, or mileage cannot be determined. Vehicles currently or previously titled as salvaged, scrapped, junked or totaled are not eligible for coverage under this warranty Damage or Corrosion Due to Environment, Chemical Treatments, or Aftermarket Products.

• Damage caused by airborne fallout, salt from sea air, salt or other materials used to control road conditions, chemicals, tree sap, stones, hail, earthquake, water or flood, windstorm, lightning, the application of chemicals or sealants subsequent to manufacture, etc., is not covered.

• Damage Due to Insufficient or Improper Maintenance Damage caused by failure to follow the recommended maintenance schedule intervals and/or failure to use or maintain fluids, fuel, lubricants, or refrigerants recommended in the owner manual is not covered.

• Damage Due to Contaminated or Poor Quality Fuel Poor fuel quality or incorrect fuel may cause driveability problems such as hesitation, lack of power, stall or no start. It may also render gauges inoperable or degrade functionality for components such as spark plugs, oxygen sensors and the catalytic converter. Damage from poor fuel quality, water contamination, fuel contamination, incorrect diesel fuel or gasoline may not be covered.

Extra Expenses:
Economic loss or extra expense is not covered. Examples include: Inconvenience, lodging, meals or other travel costs, loss of vehicle use, payment for loss of time or pay, state or local taxes required on warranty repairs and storage. While extra expenses are not covered by the New Vehicle Limited Warranty, GM does provide many additional customer benefits and Owner Privileges. See the new vehicle owner manual for additional details.

Is My Vehicle Covered From Rust, Too?

Cadillac vehicles are designed and built to resist corrosion. All body and sheet metal components are warranted against rust-through corrosion for 6 years/100,000 miles (whichever comes first). Application of additional rust-inhibiting materials is neither necessary nor required under the Sheet Metal Coverage. Cadillac makes no recommendations concerning the usefulness or value of such products. Application of after-manufacture rustproofing products may create an environment which reduces the corrosion resistance built into your vehicle. Repairs to correct damage caused by such applications are not covered under your New Vehicle Limited Warranty. See your Cadillac dealer for terms of this limited warranty.

DO I HAVE TO GO THE CADILLAC DEALER WHERE I PURCHASED MY VEHICLE TO HAVE THIS TYPE OF WORK PERFORMED? While most customers prefer to have this type of work performed at their selling dealer, it can be performed at any Cadillac dealership.

CAN I TAKE MY CADILLAC TO ANY GM DEALERSHIP FOR WARRANTY REPAIRS? These repairs must be performed by an Authorized Cadillac dealer, except in an emergency situation when a covered part or a Cadillac dealer is not reasonably available to the vehicle owner. It's in your best interest to take your Cadillac vehicle to a Cadillac dealer for all repairs since they are the most knowledgeable about the particulars of your vehicle.

117 Point Inspection:
Each Certified Pre-owned Cadillac comes with the full assurance that it meets Cadillac's stringent standards for mechanical condition and appearance — standards set with Cadillac's 117-point Inspection and Reconditioning process. You should have full confidence that each vehicle receives a comprehensive check of vehicle systems and equipment, including:

• An underhood inspection
• An under vehicle inspection
• Exterior and interior inspection
• All scheduled maintenance performed
• A road test A vehicle history report

This means that when you see this label on a Cadillac, you can be sure that it is a quality pre-owned vehicle.

Certified Privileges:
• Roadside Assistance Program
Cadillac is proud to offer the response, security, and convenience of the 24-hour Roadside Assistance and Courtesy Transportation Program for a period of 6 years or 100,000 miles/160,000 kilometers, whichever comes first (based on original in-service date).

Courtesy Transportation:
Courtesy Transportation is also included for 6-years/100,000 miles (whichever comes first based on original in-service date) on all 2004 through 2009 Cadillac vehicles. Whenever warranty repairs are required, several transportation options and/or reimbursement of certain transportation expenses are available for your convenience at participating retailers.

3-Month Trial of XM Radio:
All XM-equipped Pre-Owned Cadillac vehicles come with three trial months of the XM Everything Package. With the XM Everything package, you can sing along to your favorite artists, catch up on news, cheer on your favorite team, and laugh at the comedic greats. XM brings to your vehicle radio over 170 channels of audio entertainment with coast-to-coast signal coverage. Hear more of what you love, including commercial-free music, plus more than 5,000 live sports broadcasts, and the biggest names in news, talk and entertainment, visit gm.xmradio.com.

3-Month Trial of OnStar® Directions and Connections:
All digitally equipped Certified Pre-Owned Cadillac vehicles are eligible for 3 trial months4 of OnStar5 Directions and Connections ®. You'll also receive 30 minutes of Hands-Free Calling to use during your first 2 months of service. It's a chance to experience the broad range of services and enjoy the peace of mind only OnStar can offer. With OnStar, you have a one-button connection to highly trained Advisors who can help in virtually any situation — from automatically sending an alert if you've been in a crash to running monthly diagnostic checks6 to offering turn-by-turn directions.7 OnStar has the most comprehensive in-vehicle security, navigation, communication and diagnostics system available. For more information about OnStar in Certified Pre-Owned Cadillac vehicles, visit www.onstar.com. To activate your OnStar 3 month trial today, just follow these simple steps: Push your blue OnStar button When prompted, say "Advisor" Be sure to mention the Three Months On Us Trial ide range of Service Contracts that can be customized to your ownership and usage or the vehicle.

Extended Service Contracts:
All vehicle purchases qualify for a Service Contract commonly referred to as an extended warranty. A Service Contract will pay for parts and labor to repair mechanical failures on your vehicle once the manufacturer's or used vehicle limited warranty has expired. A financial services representative at the dealership can assist you with a selection from a wide range of Service Contracts that can be customized to your ownership and usage or the


QRP does not apply to manufactured certified pre-owned vehicles.

Used Cars Renewed And Made Nearly New
Our Quality Renewal Process (QRP) provides 100,000 mile powertrain coverage on every pre-owned vehicle. If the vehicle has greater than 100,000 miles, then it is covered by a 12 Month/12,000 Mile Powertrain Warranty. All at no additional charge!

Satisfaction Guarantee
If for any reason in the first 30 days or 1500 miles of ownership you are not totally satisfied with your pre-owned vehicle you can trade it for another pre-owned vehicle of equal value at no charge or upgrade and pay the difference.

Certification Inspection
The exterior, interior, mechanical and safety features of all pre-owned vehicles are thoroughly inspected and must pass the highest quality standards before they are displayed for sale.

CARFAX Guarantee
We provide the CARFAX report for every used vehicle in stock. See store for details about the CARFAX Clean Title History Guarantee.

Please contact dealer for full details on terms and conditions.


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Based on current EPA mileage estimates, reflecting new EPA fuel economy methods beginning with 2008 models. Use for comparison purposes only. Do not compare to models before 2008. Your actual mileage will vary depending on how you drive and maintain your vehicle.

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Listed price does not include taxes, license, and administrative fees. Sale price includes applicable rebates, not all will qualify.

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Listed options may reflect all available options and my not necessarily be present on the vehicle. Actual options should be verified with the dealership.


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